Privacy Policy
How we protect and handle your personal information
Last Updated: January 2024
Effective Date: January 1, 2024
Introduction
Sadha Research (Registration No: INH000022154) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website, services, or interact with us.
Information We Collect
Personal Information
We may collect the following personal information:
- Name, email address, and phone number
- Postal address and demographic information
- PAN number, bank account details, and KYC documents
- Trading experience and investment preferences
- Communication preferences and service usage data
Technical Information
- IP address, browser type, and device information
- Website usage data and page views
- Cookies and similar tracking technologies
- Login times and service interaction logs
How We Use Your Information
We use your information for the following purposes:
- Providing research reports and investment advisory services
- Processing service subscriptions and payments
- Communicating important updates and recommendations
- Complying with SEBI regulations and legal requirements
- Improving our services and user experience
- Preventing fraud and ensuring account security
- Marketing our services (with your consent)
Legal Basis for Processing
We process your personal information based on:
- Contract: To provide services you have subscribed to
- Legal Obligation: To comply with SEBI and other regulatory requirements
- Legitimate Interest: To improve services and prevent fraud
- Consent: For marketing communications and optional services
Information Sharing and Disclosure
We may share your information with:
- Regulatory Authorities: SEBI, tax authorities, and other government agencies as required by law
- Service Providers: Payment processors, IT service providers, and communication platforms
- Professional Advisors: Lawyers, auditors, and consultants bound by confidentiality
- Business Transfers: In case of merger, acquisition, or sale of business assets
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate security measures to protect your information:
- SSL encryption for data transmission
- Secure servers with access controls
- Regular security audits and updates
- Employee training on data protection
- Multi-factor authentication for sensitive operations
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Client data: For the duration of the relationship plus 7 years as per SEBI requirements
- KYC documents: As required by applicable regulations
- Website analytics: Up to 2 years
- Marketing communications: Until you unsubscribe
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Restriction: Request limitation of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdrawal: Withdraw consent for processing (where applicable)
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used for personalized advertising (with consent)
- Preference Cookies: Remember your settings and preferences
You can manage cookie preferences through your browser settings or our cookie consent tool.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
International Transfers
Your information may be processed and stored outside India by our service providers. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Information
For questions about this privacy policy or to exercise your rights, please contact us:
Data Protection Officer
Sadha Research
Registration No: INH000022154
Ground Floor, BMR Layout, 2nd Phase
Lake View Apartment, Medaha
BANGALORE, KARNATAKA, 560049
Email: privacy@sadharesearch.com
Phone: +91 9876543210
Consent
By using our website and services, you consent to the collection, use, and processing of your personal information as described in this privacy policy.